Frequently Asked Questions

Not all of the wedding disc jockeys you interview will have the same standards of professionalism as we do. A written, legal contract is one of the first indicators of whether a DJ is professional and reliable. Furthermore, a contract establishes the DJ’s obligation to the client and outlines what is required for the DJ’s success, by outlining his setup requirements and other factors related to his performance. For this reason, a written contract is absolutely essential and any DJ not using a written contract should not, in our opinion, be considered for a wedding reception. We pride ourselves in offering professional services. You can see our contract on our website. We're the only DJ service to post this as public info at your request.

Often this is the case, however sometimes the person you speak with is not the person who will be your DJ on your wedding day. This is a very common practice among larger DJ companies. We meet with every couple to make sure we get you matched with the DJ that best matches your expectations. It is absolutely paramount that you have an opportunity to interview, in person, the specific DJ that you will be working with and determine whether you feel comfortable with them. As the owner I personally meet with every couple or client. This can be done in person or via the phone if the distance is great. We often times set-up a Skype, Tango, Face-time or Google + video call to allow comfort with your DJ. You should also expect that the individual DJ’s name is specified on your contract – it is the only way you can be guaranteed his or her services at your wedding.

Absolutely! We demand this for your comfort. Many wedding DJs attempt to conduct their interviews over the telephone and through email instead of meeting face-to-face with prospective clients. In our experience, there are two reasons a disc jockey would do this – either they don’t feel you are worth their time, or they have something to hide. Some deejays are very different in person than on the telephone and what is presented on their website, and you should insist on meeting in face-to-face so you can judge for yourself whether they are a good match for you and your wedding. Your “gut” feeling is very important in selecting the right disc jockey, and it’s practically impossible to make this evaluation unless you are together in person. We like to meet in a social settings such as Olive Garden, Starbucks, Deli's, Brew Pubs & Sports Bars. We often will offer a Cocktail, Beverage or Coffee on our nickle. We again want you to be comfortable. We understand how big of a decision this is. We're here to help.

When you contact a professional disc jockey, they should be willing to hold your date for you for a reasonable amount of time in order to give you a chance to meet with them. They should also give you ample time after your meeting to make a decision and give you time to interview other DJs. Some DJs will use pressure sales tactics to “hard close” you at your meeting, offering a special sale that ends that day, or claiming that another couple is meeting with them for the same date – attempting to pressure you to make a decision on the spot. Any DJ that uses these types of tactics is unprofessional and is most likely doing so in order to keep you from meeting other DJs (whom they know you’ll like more than you like them). One week is a reasonable amount of time to expect your date to be held for you following an initial meeting. We allow two weeks. We've seen many couples decide within 48 hours, once this happens they simply just mail us the deposit to secure the date. Again remember we're on your side, we want to be able to help make it as easy as possible.

As the owner the answer is yes. We do have 15 DJ's used to help match your needs perfectly. Remember large DJ Companies sometimes use independent DJ subcontractors to perform their events. We're often hired by other companies as specialists to help cover more challenging events. Our DJs sometimes accept bookings directly. All of our DJ's are highly skilled professionals dedicated to making your event special.

Great question! It's been 20 plus years now. I've done over 1000 events with 700 being weddings + Ceremonies. All of our professionals at Madison Mobile DJ Service come highly skilled. Most of our DJ's have 7 to 30 plus years of experience. In fact several of our DJ's have moonlighted as Radio & TV talents. Please remember a wedding is such an important occasion, and you don’t want your DJ’s first wedding to be your own. The number of years someone has been a DJ will give you some indication of their experience level, but some DJs only perform for a few events (and fewer weddings) each year. A DJ with half as many years in the industry may have many times as many weddings under his belt, so you should also ask how many weddings the DJ has done. Also be sure to ask if the DJ has any formal training, either from a DJ company or a DJ school.

Just like any other profession, performing for weddings requires one’s skills to be in top form. If a DJ performs for only a few weddings per year, they may not be “at the top of their game” by the time your wedding date arrives. Asking how many weddings they do per year will give you an indication of their level of commitment to your type of event. We're working almost every weekend during the year. During the wedding season we often do several events on the same day. We do anywhere from 60 to 120 events a year. We pride ourselves in helping with many life changing charity events that factor into this total.

Different DJs focus on different types of events – some consider themselves a “jack of all trades” and claim expertise in all types of events, and others are specialists. The ratio between the number of weddings a DJ performs for and the amount of other, non-wedding events they do will tell you where their focus lies. If you are looking for a “low-key” wedding DJ and someone you meet with does mostly school dances or Bar Mitzvahs, they may not be very focused on the type of sophisticated presentation you want for your wedding. We do about 80% weddings on a yearly basis. Yes, we're wedding specialists.

Yes. Only one DJ is focused on your event. We assign the talent to your event. This allows us to make sure we understand and execute your expectations. We never have a DJ do more then one event per day. Some DJs will do as many events as they possibly can, and often try to pack their weekends with all types of DJ work. If a disc jockey has already done an event in the afternoon before your wedding, they will likely be physically exhausted by the latter half of your wedding, which is exactly when they need to be the most alert and active. This is most common at large agencies, where “weekend warriors” may perform at four to six events over a three-day period. It is hard to believe that any DJ could give that many couples an adequate amount of attention leading up to, and on, their wedding day. We don't believe in this method. You'll always have a DJ that is attentive to your needs and ready to exceed your expectations.

We'll our A+ Rating & Accreditation via the Better Business Bureau is a good starting point. We've proven ourselves as the standout on Wedding Wire based on couples reviews. We won the coveted 2014 & 2015 Couple Choice Award from Wedding Wire. This award honors the top 5% of DJ's in the country. We also belong to the Middleton & Oregon Chambers of Commerce & AM Spirit Business Networking. We travel to Las Vegas, Minneapolis, Milwaukee & Chicago to attend training workshops on a yearly basis. It's simple any true professional wedding disc jockey will take pride in their work, and be able to answer this question honestly and communicate the things that make their services unique. Some DJs, however, will take this opportunity to “bash” their competition and say negative things about specific DJs or agencies. We consider this type of behavior unprofessional (in fact, doing this is strictly forbidden for members of the American Disc Jockey Association), and is a poor reflection on them. In fact, you may want to consider making it a point to meet any DJ that they say something bad about – DJs that engage in this type of thing will often target the DJs they’re afraid you’ll book instead of them, and they’re probably right!

Wedding experience is important, and so is familiarity with your reception site. We get excited when we've got a event at a new location. Every site poses different challenges – different load-in and security procedures, different room sizes and configurations, different acoustics, even antiquated electrical outlets that need to be grounded manually. Hiring a DJ that is familiar with your site will give you peace of mind that you won’t have any surprises on your wedding day. Obviously, even the best DJ's can’t have performed at every site in the area (since there are hundreds available in any area), but if he hasn't been to yours, he should be willing to adequately prepare himself prior to your event by visiting the venue and/or speaking with the site contact and studying a floor plan. This is our practice to ensure your event is prepared. We believe that preparation is the key to success.

Absolutely! Any professional wedding disc jockey should be comfortable with making announcements and serving as the emcee for the wedding, it is a standard part of the job. Some DJs, however, are not comfortable with this and prefer to pass these duties on to someone else, such as a site manager, who may not have a professional voice or experience speaking on a microphone.We never pass the buck, it would be our honor to handle the Master of Ceremony / Emcee work at your event.

Different wedding disc jockeys handle this situation in very different ways – some opt to use the microphone to try to “energize” your guests and motivate them to dance. Others would never do something like this and prefer to use careful song selection to ensure dance floor success. You need to know what the DJ would do in this situation, and determine if that is the way you would like the situation handled. We created a secret recipe for success, we call it pacing. We make sure we don't go too fast or too slow with your guests. We understand the different age groupings and how that translates to what time they will be retiring during the night. We intently wait for just the right moment to get your group going strong so that we can finish the night with a bang.

Just as some deejays will prefer not to meet you when you book them, others will prefer to conduct a “final meeting” in the weeks before your wedding over the telephone instead of in person. While having a face-to-face meeting for the final meeting is arguably less important than meeting personally for an initial interview, the DJ should still be willing to meet you in person for a second time if that’s what you prefer. We've found that a video call or phone call work very well to make any final changes or confirmations.

Hopefully the answer to this question is “no.” We’re sure that you wouldn't appreciate the DJ inviting prospective clients to your wedding to see him in action. A professional DJ should be willing to take a stand for his clients’ privacy and not offer this as a possibility. Professional wedding DJ's never allow this. We've got a Professional Video on our website plus others on Facebook to see our body of work.

Speaking to a wedding DJ’s former clients is a great way to get a feel for what it is like to work with them, and any DJ should be ready and willing to allow you to speak with their references. He should also be willing to contact several of these references in advance of providing you with their information, so that they have his permission and so you feel comfortable calling them. If you request a reference, we'll gladly provide a email address or phone number with names. Most couples prefer to use Wedding Wire Reviews to see our body of work. ***** Five Stars *****

This is an important question to ask, because some DJ's prefer to control the majority of the playlist and supplement their choices with a small handful of your specific requests. Other disc jockeys prefer to let the client choose the majority of the music, and then use their expertise to make it all work. The DJ should be accommodating of your music tastes, and you should feel comfortable with the DJ’s approach and the amount of involvement you’ll be able to have in choosing the music. We again cater to your expectations. We have no problem with any list you want to provide, in the past we've gotten this info via excel, word doc, open office doc, text or email.

Most professional DJ's will give you a printed song list and planning worksheet with which to communicate the details of your event; others will give you access to an online planning system that will guide you throughout the entire process. You should be given ample time to make decisions regarding your music choices and event timeline, but the DJ should also require this information far enough in advance so that he can adequately prepare for your event. A DJ who doesn't ask for your requests at least a couple of weeks before your wedding may not be able to fulfill them. In addition, the DJ should be willing to accommodate any later changes or additions whenever possible, rather than locking you into a first dance song that you later regret or refusing to alter the order of your toasts. We're flexible with your needs and except changes as you need them even if it's last min.

Most DJ's are happy to do so, but you should also feel reasonably assured that any request they chose to play would not be something you didn't like.We simply ask at the consult if you want your guest making requests? I yes then we honor those. If no we honor your expectations. A great way to avoid this is to have a spot on your invitations that states "This song _______ will get me on the dance floor."

Any professional DJ should be willing to honor your requests, including your request for certain songs and genres to not be used. Submitting a “Do Not Play” list will give a DJ a clear idea of your limits and your expectations for their song selection at your wedding. Again we want to exceed your expectations. We would be happy to honor any don't plays.

When dealing with sub-standard DJ's, there are often issues with them being punctual and set up well in advance of your guests’ arrival. Professional DJ's will always arrive at least a full hour before their scheduled start time in order to have adequate time to set up and get organized before the wedding. Our policy is to arrive at least 2 hours before our scheduled start time.

Most wedding DJ's own, and are comfortable wearing, a tuxedo when they perform. If the groom will not be wearing a tuxedo, then it is inappropriate for the DJ to wear a tuxedo. You should also ask what type of tuxedo the DJ wears. Brands are unimportant (most tuxes look practically identical), but ask about the style of vest, cummerbund, and neck wear. Some DJ's prefer a classic, understated look and others wear flashy, shimmering or patterned vests and matching bow ties. It is important that the DJ’s “look” meets your expectations. We pride ourselves on matching your colors at your event. We want to match your attention to detail & would never want to contrast your colors.

This is something that is often overlooked, but can make a big difference. If your guests arrive early for the reception or stay afterward, will they see the DJ in a sweaty undershirt and gym shorts? Professional disc jockeys maintain acceptable appearance standards regardless of the situation, including setting up and breaking down their equipment. We always make sure we practice these standards.

Almost every DJ will require some sort of deposit or retainer in order to secure your date. This is for their protection and yours. The industry standard for deposits is 50%. Some DJ's require far less, but this is not always a good idea. If the contract language doesn't stipulate a specific guarantee of services and clearly outline a cancellation policy, the DJ may only legally be responsible for returning your deposit (sometimes as little as $25) in order to back out of doing your wedding. While it would certainly be considered unprofessional, there certainly isn't any financial incentive for the DJ if he’s only forced to pay a small fee for backing out on you. We require a $200 deposit to book our services.

DJ's use vastly different systems when pricing their services. Most DJ's price their services a la cart, charging an hourly rate and adding charges for any additional equipment needed. Others choose to use a flat-rate pricing system and make their packages all-inclusive. You need to be clear about what a DJ is offering for the price they've quoted you, so you can compare their package to those of the other DJ's you are interviewing. We offer flat rate pricing with no hidden fees, no travel fees or anything else in addition, You'll get your Ceremony, Up-lighting, Cocktail Music, Dinner Music, Toasts & Speeches, All Formal Dances, Lights, Speakers, Microphones & Talent for one price. We believe in the K.I.S.S. Theory = Keep, It, Simple, Stupid. The only option we've got that has a added expense is a photo booth package.

Hopefully your DJ will do such a wonderful job at your wedding that you’d like to keep dancing! Be sure that the DJ’s contract outlines a specific rate for additional time at the end of the night, whether it is a set price or a pro-rated amount based on the original price. We do this all of the time. We don't have a clear pricing point on this except that $75 per 1/2 hour is normal par for the course. Often time it's reflected in the amount of the gratuity.

Every DJ will require a few things that you’ll need to provide them in order to be successful. The most common are adequate shelter, electricity, and a table for their equipment. Make sure that you understand exactly what the DJ needs from you so you can communicate those needs to your reception site and caterer.

Some DJ's require that they receive a meal at the wedding, and some even demand that they be fed the same food as your guests. Others do not require a meal at all, or simply accept one if you happen to offer. Again, be sure you know what the DJ’s requirements are so you can plan accordingly. We're special guests at your event and like to be treated as such. We do however understand if you choose not to allow us to eat. We just need notice to ensure we have time to eat before or after the event without fatigue or sickness.

One of the major advantages to using a DJ instead of a band is that a DJ does not need to take breaks, outside of using the restroom and possibly eating a meal quickly in another room (if this is what your site contact or caterer requires). In any case, the DJ should assure you that there will be no break in the music at any point during the reception. We don't take breaks. We're too busy rocking' your party!

A professional DJ will never consume alcohol or take cigarette breaks during your wedding. If you interview a DJ and he tells you he needs a few drinks to “loosen up” while working, you should probably look for a DJ with higher standards of professionalism.

Any DJ you consider should be proud of his sound system, and should be using professional-grade equipment. Most DJ's understand that you are very unlikely to have a working knowledge of professional DJ equipment, but he should be able to describe his sound system to you. You should not hear very many “home audio” brands in what he describes – the top brands for DJ equipment are Pioneer, Denon, PCDJ, Traktor, Serato, Electro-Voice (EV), JBL, Bose, Mackie, RANE, QSC, and Shure. We use all of the above brands.

Even the very best and most well-maintained equipment will malfunction at some point. Your DJ needs to be prepared in case this happens at your wedding. The only way you will not suffer a setback on your special day is if the DJ brings a full second sound system with them to each and every wedding. Having backup equipment in a warehouse 50 miles from your reception site won’t do much good if there is no music at your wedding for an hour. We prepare for each event and are prepared for any equipment problems.

Every professional wedding DJ should offer a wireless microphone to be used for your guests’ toasts, blessing, and any other speeches that need to be made. The industry standard for wireless microphones is Shure, and most professional DJ's use Shure wireless technology. Again this is our brand of choice.

Some DJ's also offer “party lights,” either as part of their package or as an additional service they can provide. You should find out whether the DJ plans on setting up lights for the dance floor, and whether this matches your preferences. Also, if you do desire a light show, you may want to ask how this will affect the aesthetics of your reception (in other words, how bulky/cumbersome the setup is) and the quality of your photographs or video. In our experience, most weddings do not need (and practically none of our clients even ask for) a light show. We provide LED Chauvet Lighting & Up-Lighting for our events that's well above 75% of DJ services in our market.

We sometimes use a banner skirt depending on the event. You've always got the option of asking not to use this for you event. We again honor your expectations.

If a DJ is serious about his craft and interested in becoming a better performer, they will often join a local DJ association or trade group. These are opportunities for DJ's to interact with one another, share ideas, and network with other DJ's who might be able to help them should they ever have an emergency. While membership in one of these organizations is not a guarantee of that DJ’s talent level, it does at least show a willingness to grow and improve and become a better DJ. We've belonged to or currently belong to Bridal Benefits, MAP DJ, Global Mobile Entertainers Group, A.D.A.J, N.A.W.P, B.N.I, AM Spirit, BBB and several area chamber of commerce's.

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